Gitav Easy Stay
With Gitav Easy Stay, you can plan your holiday at Le Marze with greater peace of mind by choosing the booking option that best fits your travel needs. Whether you are organising a family holiday, a trip with friends or a relaxing stay surrounded by the natural beauty of the Tuscan coast, you can rely on flexible solutions designed to give you more freedom.
The available options allow you to book in advance and enjoy your holiday with fewer worries, thanks to flexible cancellation policies, resellable bookings and dedicated protection in case of unexpected events.
Takyon
Until when can I cancel my booking?
The booking cannot be canceled, but you can resell it to other users on Takyon until 11:59 PM on the day before check-in.
What reasons are accepted for a refund?
Any reason.
How much is refunded?
100% in credits if the vacation is resold.
Takyon always guarantees a purchase offer in credits—usable on the platform—equal to 50% of the booking price.
How can I request a refund?
To resell your booking:
1. Visit Takyon (https://takyon.io)
2. Go to Wallet
3. Click on “Sell” and set your price
Takyon will send you an email within 24 hours with the Tak (the resellable version of the booking) and detailed instructions on how to manage and list it.
For which accommodations is the rate available?
– The Caesar Hotel Venezia 2000
– Gitavillage Le Marze
Takyon is the perfect solution for travellers looking for maximum flexibility in managing their booking. An innovative option designed for guests who love planning their holiday in advance while keeping the possibility to resell their stay if plans change.
BeSafe(*)
Until when can I cancel my booking?
Until the day of arrival.
What reasons are accepted for a refund?
Any documented reason (e.g., illness, injury, vacation cancellation, natural disaster).
How much is refunded?
– 85% of the booking value.
– A 15% deductible is applied, except in cases of hospitalization or death.
How can I request a refund?
Contact the BeSafe Customer Care Service, available Monday to Friday from 9:00 AM to 5:00 PM, by sending an email to info@besafesuite.com
For which accommodations is the rate available?
All Gitav properties.
BeSafe is designed for travellers who want extra protection and greater peace of mind before departure. It is especially appreciated by families and guests who prefer to protect their holiday investment in case of documented unexpected events.
Credit Card as Guarantee
Until when can I cancel my booking?
Up to 3 or 7 days before arrival.
What reasons are accepted for a refund?
Since no prepayment is required, you can cancel for any reason.
How much is refunded?
No prepayment means no refund is needed.
How can I request a refund?
Simply cancel your booking online or send a written request via email to the accommodation.
For which accommodations is the rate available?
All Gitav properties (subject to availability).
The credit card guarantee option is ideal for guests looking for a simple and flexible booking solution without advance payment. A practical way to organise your stay freely while keeping the possibility to change your plans within the allowed cancellation terms.
(*) In addition to pre-departure protection, BeSafe also includes useful services:
– During your stay (from arrival to departure): you will benefit from medical assistance, baggage protection, theft coverage, and roadside assistance.
– Customer support before, during, and after your stay.